Terms of service

TestMonApp is a platform allowing mobile application developers to recruit testers from a community of developers. These terms govern the use of the platform accessible at https://testmonapp.com.

The TestMonApp platform is published by KG-CODE, based in Quebec, Canada.

The domain name is registered with LWS. The website hosting is provided by Hostinger.

Contact: [email protected].

Use of TestMonApp implies full and complete acceptance of these general terms of use. If you do not accept these terms, you must stop using the platform.

The platform is reserved for individuals aged at least 16 years. By using TestMonApp, you declare that you have the required age and the legal capacity to contract.

To create a testing campaign, you must create an account by providing a valid email address and a password. You are responsible for the confidentiality of your credentials and all actions taken from your account.

You can request to close your account at any time by contacting our team. Closure results in the deletion or anonymization of your personal data, subject to legal retention obligations (see Article 10). Unused purchased points are not refunded upon closure.

TestMonApp reserves the right to suspend or terminate an account, without notice, in the event of non-compliance with these Terms of Use, fraudulent or abusive behavior, or usage that harms the platform or its users.

Campaign owners commit to:

• Provide accurate information about their application
• Not publish illicit, misleading, or offensive content
• Use testers' email addresses only within the scope of testing their application
• Not resell or share testers' data with third parties

Testers register freely for the campaigns of their choice. By submitting their email address, they agree that it will be transmitted to the owner of the campaign concerned, and to them alone.

By participating in a testing campaign, the tester commits to respecting the following obligations:

• Actually test the application after being accepted to a campaign, and provide sincere and constructive feedback to the owner when requested.
• Not apply to campaigns with no intention of testing the application.
• Not create multiple tester accounts to bypass restrictions or stack benefits.

6.1 Proof of installation and automatic removal

The owner of a campaign can request the accepted tester to provide a proof of installation of the application. In the absence of providing this proof within the designated timeframe (generally 48 hours), the tester can be automatically removed from the campaign. A tester excluded from a campaign cannot apply to it again.

6.2 Tester certification

TestMonApp may assign, at its sole discretion, a status of certified tester to certain members of its community. This status is a token of trust; it can be withdrawn at any time in the event of non-compliance with these conditions.

6.3 Flagging system

Campaign owners can flag a tester who does not respect their commitments (absence of feedback, inappropriate behavior, spam). Each flag validated by the TestMonApp team is recorded and affects the tester's reliability score, publicly visible on the platform.

Reliability levels are as follows:

• New - no data available (first test(s))
• Reliable - less than 20% of flags
• Average - between 20% and 60% of flags
• Low - more than 60% of flags
• Suspect - flag currently under review

6.4 Blacklist

A tester who has accumulated 5 validated flags or more will be automatically blacklisted on the platform. The consequences are as follows:

• Their email address will be blocked, and they will not be able to register for any new campaigns.
• Their application will be automatically rejected upon trying to register.
• Campaign owners are notified if an already accepted tester is blacklisted.

TestMonApp reserves the right to blacklist a tester at any time in the event of flagrantly abusive behavior, without waiting for the 5-flag threshold to be reached.

6.5 Notification and dispute

The tester receives an automatic email for each validated flag, informing them of their current score and the associated risks. In the event of disputing a flag they believe to be unjustified, the tester can contact our team at [email protected]. The team will review the case and may invalidate the flag if the provided elements justify it.

TestMonApp organizes a monthly ranking of the most active testers ("Top testers"), calculated on the basis of a score (3 points per application tested + 1 point per feedback submitted).

A total prize pool of 50 CAD is distributed among the top three in the ranking:

• 1st: 25 CAD
• 2nd: 15 CAD
• 3rd: 10 CAD

Rewards are paid between the 1st and the 6th of the following month, via bank transfer, PayPal, or Mobile Money, after contact by email. The winner is responsible for providing accurate details and declaring, if applicable, these sums to their tax administration. TestMonApp reserves the right to disqualify any participant in the event of fraud or score manipulation, and to modify the amounts or interrupt this program at any time.

8.1 Concierge Service

The Concierge Service is a paid service through which the TestMonApp team recruits testers on behalf of the campaign owner. The base price is 20 USD, to which optional add-ons can be added (notably specific country targeting and priority support), the price of which is indicated at the time of ordering.

When the geographic targeting option is used, the selected countries replace the targeting countries defined on the campaign concerned. The targeted number of testers corresponds to the maximum defined on the campaign. This service is non-refundable once recruitment has begun, subject to Article 8.4.

8.2 Promotion (featured)

A campaign owner can purchase a featured promotion of their campaign for a specified period, in order to increase its visibility. The price and duration are indicated at the time of purchase.

8.3 Campaign slots

Creating campaigns may require the purchase of additional slots. The price is indicated at the time of purchase.

8.4 Payment and right of withdrawal

All payments are processed securely by Stripe. Prices are indicated in US dollars (USD, unless otherwise stated) and may, where applicable, be increased by applicable taxes.

For developers billed in Euros (Eurozone) or Canadian Dollars (Canada), the amount in USD is converted at a fixed exchange rate determined by TestMonApp, reviewable at any time. The exact amount in your currency is displayed before payment confirmation.

Digital services and content (Concierge, points, promotion, slots) are provided immediately. In accordance with applicable regulations, by confirming your purchase, you request the immediate execution of the service and expressly waive your right of withdrawal once execution has begun. No refund is due for a service already executed, unless otherwise required by mandatory legal provisions.

TestMonApp features a points system allowing campaign owners to acquire credits and offer them to their testers. Two types of points coexist on the platform:

• Purchased points: credited after card payment via Stripe. They can be gifted to other users but are not withdrawable in cash.
• Earned points: received from another user (developer gift) or credited by the TestMonApp administration. These points are withdrawable in cash under the conditions described in Article 9.3.

9.1 Purchase of points

Points are purchased in US dollars (USD) according to the following fixed rate:

• 10 points = 1.00 USD

Predefined tiers are offered ($5 → 50 pts, $10 → 100 pts, $20 → 200 pts) as well as a custom amount from $1 to $500. Payment is securely processed by Stripe. Points are credited instantly after payment confirmation.

Any purchase of points is final and non-refundable once the points are credited to your account.

9.2 Gifting points (gift)

A user can gift part or all of their points to another user registered on the platform, within the following limits:

• Minimum amount: 10 points per gift
• Maximum amount: 500 points per gift
• It is prohibited to gift points to oneself
• The donor must have a sufficient balance

Points received as a gift feed the recipient's withdrawable balance and can be converted into cash (see Article 9.3).

9.3 Withdrawal of points

Only earned points (received from other users or credited by the administration) can be withdrawn. Points purchased directly by card are not withdrawable.

Conditions required to make a withdrawal:

• Have at least 50 earned points on your withdrawable balance
• Not have a withdrawal request already pending processing

The conversion rate applied during a withdrawal is as follows:

• 10 earned points = 0.80 USD (rate: $0.08/pt)

Example: 100 earned points → 8.00 USD paid.

9.4 Withdrawal payment methods

Two payout methods are available:

• PayPal: payment to the PayPal email address indicated during the request.
• Mobile Money: payment to the phone number indicated, depending on the selected country.

The user is responsible for the accuracy of the banking or payment details provided. TestMonApp cannot be held responsible for a payment made to incorrect details.

9.5 Processing and timeframes

Withdrawal requests are processed manually by the TestMonApp team within 3 to 5 business days. During this period, the corresponding points are debited from the withdrawable balance and suspended pending processing.

In the event of a refusal of a withdrawal request (invalid details, suspicious activity, or other reason), the points are automatically credited back to the user's withdrawable balance. An explanatory note from the team may be attached to the refusal notification.

9.6 Abuses and fraud

Any attempt to manipulate the points system (creation of fake accounts, circular transfers, simulation of activity) results in immediate suspension of the account and cancellation of the points concerned. TestMonApp reserves the right to refuse any withdrawal in case of suspicion of fraud, without notice.

9.7 Taxation

Sums received by a user for points withdrawals or rewards constitute income for which declaration and eventual taxation are the sole responsibility of the user, in accordance with the legislation of their country of residence.

TestMonApp, as the data controller, collects and processes the following personal data: email address, password (stored encrypted), country, IP address, information related to campaigns, tests, feedbacks, and payments.

This data is processed for the following purposes: account and campaign management, connection between owners and testers, processing of payments and withdrawals, fraud prevention, and service communication. The legal bases are the execution of the contract (these Terms of Use), compliance with legal obligations, and the legitimate interest of the platform.

Recipients: a tester's email address is only transmitted to the owner of the campaign they register for. Payment data is processed by our subcontractor Stripe. Data is never sold to third parties.

Retention period: data is retained for the time necessary to provide the service, then deleted or anonymized, subject to legal retention periods (notably accounting for payments).

Your rights: in accordance with the GDPR, you have a right of access, rectification, erasure, limitation, objection, and portability of your data. You can exercise these rights, or lodge a complaint with the competent supervisory authority, by contacting us at [email protected].

The platform uses cookies strictly necessary for its operation (notably session and security cookies), which do not require consent. It also uses, with your agreement collected via the consent banner displayed during your first visit, advertising measurement cookies (Google Ads) and invitation to leave a review (Trustpilot). See the Privacy Policy for details.

The content of the platform (code, design, texts) is the property of TestMonApp. Content submitted by users (logos, descriptions) remains their property; they grant TestMonApp a license to display it on the platform.

The platform is provided "as is" and "as available". TestMonApp does not guarantee uninterrupted or error-free operation and may suspend access for maintenance operations or technical reasons. TestMonApp's liability cannot be engaged in case of non-performance due to a case of force majeure or an event beyond its reasonable control.

TestMonApp acts as an intermediary between application owners and testers. We cannot be held responsible for exchanges between these parties, nor for the quality of feedback provided by testers.

These Terms of Use are governed by the law applicable in the province of Quebec (Canada). In the event of a dispute, the parties will endeavor to find an amicable solution before any legal action. In the absence of agreement, the dispute will be brought before the competent courts of Quebec (Canada), subject to mandatory rules for consumer protection.

If any provision of these Terms of Use is held to be invalid or unenforceable, the remaining provisions will retain their full force and effect. These Terms of Use constitute the entire agreement between the user and TestMonApp relating to the use of the platform.

TestMonApp reserves the right to modify these Terms of Use at any time. Users will be informed by email in the event of a substantial modification.

For any questions regarding these Terms of Use, contact us at: [email protected]